Legal Notice

Legal Notice

To comply with article 10 of Law 34/2002 on Services of the Information Society and Electronic Commerce (Ley 34/2002 de Servicios de la Sociedad de la Información y Comercio Electrónico – LSSI-CE), we inform the user of our details:

  • • Company Name: CONTROLES, REGISTROS Y MÁQUINAS, S. L. hereinafter, “HOREPOS”
  • Commercial Name: HOREPOS
  • Registered Office: C/ Iván Pavlov, 5. Parque Tecnológico, 29590 Campanillas – Málaga
  • CIF/DNI: B-29087574
  • Telephone: 952 234 938
  • Email: info@horepos.com

Object

HOREPOS, responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE), as well as informing all users of the website about the conditions of use of the website.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

HOREPOS reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-notify or inform users of such obligations, being understood as sufficient with the publication on the website www.horepos.com.

Responsibility

HOREPOS disclaims any type of liability derived from the information published on its website, provided that this information has been manipulated or introduced by a third party not belonging to its organisation.

The HOREPOS website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and disappear at the end of the user’s session. In no case will cookies be used to collect personal information. Learn more about our cookies policy.

From the HOREPOS website it is possible to be redirected to content from third party websites. Since HOREPOS cannot always control the contents introduced by third parties on its websites, it does not assume any type of responsibility regarding said contents. In any case, HOREPOS declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.

The provider is not responsible for the information and content stored, by way of example, but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the HOREPOS website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, HOREPOS makes itself available to all users, authorities and security forces, actively collaborating in the withdrawal or blocking of all those contents that could affect or contravene national or international legislation, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to work properly. In principle, proper operation can be guaranteed 365 days a year, 24 hours a day. However, HOREPOS does not rule out the possibility that there are certain programming errors, or that there are causes of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.

Intellectual and Industrial Property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of the provider or where appropriate has a license or express authorization from the authors. All the contents of the website are duly protected by the regulations of intellectual and industrial property, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, require in any case the prior written authorization by HOREPOS Any use not previously authorized by HOREPOS will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside the provider and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise regarding them. In any case, HOREPOS has the express and prior authorization by them

HOREPOS DOES NOT expressly AUTHORIZE third parties to redirect directly to the specific contents of the website and must in any case redirect to the main website of HOREPOS.

The provider recognizes in favour of its owners the corresponding industrial and intellectual property rights, not implying their mere mention or appearance on the website the existence of rights or any responsibility of the provider over them, nor endorsement, sponsorship or recommendation by the same.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email that appears in the identification data at the beginning of this document.

Veracity of the Information

All the information provided by the User must be truthful. For these purposes, the User guarantees the authenticity of the data communicated through the forms for the contracting of the Services. It will be the responsibility of the User to keep all the information provided to the Company permanently updated so that it responds, at all times, to their real situation. In any case, the User will be solely responsible for the false or inaccurate statements made and the damages caused to the provider or third parties.

Obligation to make correct use of the Website

The User undertakes to use the website in accordance with the law and this legal notice, as well as morality and good customs. To this end, the User will refrain from using the page for illicit or prohibited purposes, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any computer equipment of HOREPOS.

In particular, and by way of indication, but not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

  1. is contrary to, despises or violates the fundamental rights and public freedoms recognized constitutionally, in international treaties and other norms in force;
  2. induces, incites or promotes criminal, degrading, defamatory, violent or, in general, is contrary to the law, morality and public order;
  3. induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
  4. is contrary to the right to honour, to personal or family privacy or to the self-image of persons;
  5. in any way harms the credibility of the provider or third parties; and
  6. constitutes unlawful, misleading or unfair advertising.

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will apply, to which the parties expressly submit, being competent for the resolution of all conflicts arising or related to its use the Courts and Tribunals of Málaga.

In the event of any discrepancy between the meaning of any translated version of this document and the original Spanish language version, the Spanish language version shall prevail.

Política de Garantía

El Usuario, en tanto que consumidor y usuario, goza de garantías sobre los productos que pueda adquirir a través de este Sitio Web, en los términos legalmente establecidos para cada tipo de producto, respondiendo HOREPOS, por tanto, por la falta de conformidad de los mismos que se manifieste en un plazo de dos años desde la entrega del producto.

En este sentido, se entiende que los productos son conformes con el contrato siempre que: se ajusten a la descripción realizada por HOREPOS y posean las cualidades presentadas en la misma; sean aptos para los usos a que ordinariamente se destinan los productos del mismo tipo; y presenten la calidad y prestaciones habituales de un producto del mismo tipo y que sean fundamentalmente esperables del mismo. Cuando esto no sea así respecto de los productos entregados al Usuario, éste deberá proceder tal y como se indica en el apartado Devolución de Productos Defectuosos o Error en el Envío. No obstante, algunos de los productos que se comercializan en el Sitio Web, podrían presentar características no homogéneas, siempre y cuando éstas deriven del tipo de material con el que se han fabricado, y que por ende formarán parte de la apariencia individual del producto, y no serán un defecto.

Por otra parte, podría llegar a darse el caso que el Usuario adquiere en el Sitio Web un producto de una marca o de fabricación por un tercero. En este caso, y considerando el Usuario que se trata de un producto defectuoso, éste también tiene la posibilidad de ponerse en contacto con la marca o fabricante responsable del producto para averiguar cómo ejercer su derecho de garantía legal directamente frente a los mismos durante los dos años siguientes a la entrega de dichos productos. Para ello, el Usuario debe haber conservado toda la información en relación con la garantía de los productos.

Solicitud DOA

Utilice la dirección de correo electrónico asociada a su usuario.

Información Básica sobre Protección de Datos
Responsable: Horepos | Finalidad: Atender tu solicitud o consulta. | Legitimación: Tu consentimiento. | Destinatarios: Proveedores de servicios.
Derechos: Acceso, rectificación o supresión, limitación del tratamiento, oposición al tratamiento y portabilidad. | Información adicional: Puede consultar información adicional y detallada sobre Protección de Datos en nuestra Política de Privacidad.

Contact Form

Use the e-mail address associated with your user.

Información Básica sobre Protección de Datos
Responsable: Horepos | Finalidad: Atender tu solicitud o consulta. | Legitimación: Tu consentimiento. | Destinatarios: Proveedores de servicios.
Derechos: Acceso, rectificación o supresión, limitación del tratamiento, oposición al tratamiento y portabilidad. | Información adicional: Puede consultar información adicional y detallada sobre Protección de Datos en nuestra Política de Privacidad.

En Horepos nos distinguimos por el Servicio y Soporte que damos a nuestros distribuidores.

Tenemos la opción de varias modalidades de garantías e incluso la posibilidad de una garantía de intercambio o sustitución,  según el modelo. Mediante esta garantía de intercambio, si el cliente del distribuidor tiene un problema con su equipo, y dicho equipo goza de una garantía de intercambio, el distribuidor puede retirar el equipo averiado de su cliente, reemplazarlo por uno del mismo modelo de su stock, y en el momento que Horepos recibe el equipo averiado, le enviamos uno nuevo para que pueda reponer su stock. Es por ello, que disponemos de un Departamento de Servicio Técnico especializado en la reparación de cualquiera de los productos que comercializa. Por ello, si necesita algún tipo de servicio o reparación respecto a cualquier producto comprado a Horepos debe rellenar un formulario de RMA para obtener un número que debe colocar en la caja que nos remita.

En caso de enviarnos un artículo para su reparación debe hacerlo a Portes Pagados y lo recibirá ya reparado a Portes Pagado igualmente si ese artículo está en garantía vigente. En caso contrario, el cliente deberá abonar los portes de ida y vuelta.

He leído y acepto la política de privacidad.

Utilice la dirección de correo electrónico asociada a su usuario.

Información Básica sobre Protección de Datos
Responsable: Horepos | Finalidad: Atender tu solicitud o consulta. | Legitimación: Tu consentimiento. | Destinatarios: Proveedores de servicios.
Derechos: Acceso, rectificación o supresión, limitación del tratamiento, oposición al tratamiento y portabilidad. | Información adicional: Puede consultar información adicional y detallada sobre Protección de Datos en nuestra Política de Privacidad.